Lucy looks at her phone, speech bubble with an eSIM icon

¿Qué es un eSIM?

Learn what an eSIM is, how it works, the advantages and activation steps with Cricket.

eSIM and It’s Benefits

An eSIM or embedded SIM is built into your phone, allowing you switch to Cricket and activate service easier and faster. Here's why.

Flexibility

With digital technology, an eSIM allows for convenient and rapid service activation.

 

Additional Security

As an embedded SIM, eSIM is not as easily lost or stolen unlike a pSIM.

 

Easy Installation

Simply download a Cricket eSIM to your device then activate!

 

Discover If Your Phone is eSIM Ready

Before bringing your device, you must have an unlocked, eSIM-capable, network compatible device.

The best way to find out if your phone is eSIM-capable and compatibility with the Cricket network, using your Device ID (IMEI) you can check on the compatibility checker.

For Apple Devices

Any Apple device with iOS 10.3 or later including iPhone XS, newer models and iPhone SE 2nd and 3rd generation is eSIM-capable.

For Android Devices

Samsung devices from 2022 onward and all Google Pixel 6 or newer models generally support eSIM-capable; however, there may be exceptions.

How to Setup eSIM with Cricket

Installing eSIM is quick and easy. Just follow steps for your device, you'll be on the Cricket network in no time.

If you’ve already purchased service, look for a push notification on your device, then, follow the instructions below to download your eSIM profile.

Equipos Apple
  1. Go to Settings, tap Cellular or Mobile Data
  2. Tap Add Cellular Plan, then Add eSIM. (Note: this will enable a search for the eSIM profile then install it.) 
  3. Next, follow the on-screen prompts. 
Android Devices
  1. Go to Settings, tap Network & Internet
  2. Tap Add Mobile Plan, then Add eSIM or Download eSIM. (Note: this will enable a search for the eSIM then install it.) 
  3. Next, follow the on-screen prompts. 

Bring Your eSIM Device to Cricket

With an eSIM-compatible device, activation can happen within minutes after switching to Cricket.

Have a device that you love?

It’s simple. Let’s start your switch to Cricket nation. 

Bring Your Device & Activate Quickly

When you are a new customer with a single line, you can activate rapidly.  

Activate Your Device Online

Once your order is complete, you are ready to activate online with your eSIM.

About eSIM FAQs

La eSIM es una "SIM incorporada", es decir, ya viene dentro de tu teléfono y te permite cambiarte a Cricket y activar el servicio en tan solo 15 minutos. Ya no tendrás que esperar a que llegue una SIM física e insertarla de forma manual antes de poder comenzar a realizar llamadas, enviar mensajes de texto y usar los datos. 

  • Más flexibilidad. Using digital technology, an eSIM lets you conveniently and rapidly activate service.
  • Más seguridad. Unlike a pSIM that’s removeable, an eSIM is embedded, making it difficult to be lost or stolen.
  • Fácil instalación. Just download a Cricket eSIM to your device and activate it.

No worries! If this occurred after a "hard reset" of your phone, upon re-start, select "Keep Your SIM" or "Keep Your Cellular Plan" shown on your device to retain your eSIM profile. Please do not select "Delete All" or it will delete your eSIM and you might have to purchase a new one.

Si ambos equipos son iPhone XS o posteriores desbloqueados, puedes transferir tu eSIM durante la configuración. Make sure your iPhone features the most current iOS software for a seamless transfer. You can get more details from Apple Support

At this time, with Cricket you cannot transfer your eSIM from one Android device to another Android device nor transfer between an Apple device and an Android device. 

If you want to bring your own device, it must be compatibility with the Cricket network, is unlocked from the previous provider, hasn’t be reported lost or stolen, and eSIM-capable.  

Use the Cricket Compatibility Checker to confirm if your phone is eSIM capable and if it will work on our network. 

Currently, we support the following unlocked phones:

  • iPhone XS, iPhone XS Max, iPhone XR, or newer including the iPhone SE 2nd and 3rd generation
  • many Samsung devices launched 2022 and later(not all-inclusive)
  • Google Pixel 6 & newer.

Si ya eres parte de la red de Cricket y tu SIM física (pSIM) está insertada en un iPhone XS, iPhone XS Max, iPhone XR o posterior desbloqueado, puedes convertir tu plan celular a uno de eSIM desde los ajustes de tu iPhone. Learn more from Apple Support

There could be a few issues. Here is how you can troubleshoot:

  • Scan your QR code. Follow the prompts on the device to download your eSIM. If you do not see the prompts, look in your device Settings under Cellular or Mobile Networks for a notice to install your eSIM.
  • Make sure you are scanning the QR code with the correct device. Note: Each QR code is unique, can only be used one time, and is specific to the device that was provided during the activation.
  • Asegúrate de que tu dispositivo esté desbloqueado.
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