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Sala de Prensa

Cricket is prepared for the 2020 Hurricane Season. Here's how you can prepare too.

We know that every dollar counts now when it comes to paying bills. Cricket has a variety of affordable devices and plans, but we know that sometimes more is needed. We have several options that offer the flexibility and savings you might need in a pinch.

June 1 marks the start of the 2020 Hurricane Season and forecasters are predicting another busy year in the Atlantic Basin. Cricket Wireless is committed to keeping its customers connected during the upcoming hurricane season.

This year, Cricket has taken additional measures to prepare by:

  • Topping off generators with fuel at cell sites and other facilities.
  • Boosting network capacity to accommodate increased call volume.
  • Testing the high-capacity backup batteries located at cell sites.
  • Staging extended-life batteries and portable generators and maintaining existing fixed generators in storm areas.
  • Staging additional generators in safe locations for immediate deployment once a storm has passed.

As we prepare our networks and personnel for an approaching storm, Cricket encourages customers to consider the following preparation tips:

  • Save your smartphone’s battery life. In case of a power outage, extend your device’s battery life by putting it in power-save mode, turning off Bluetooth and Wi-Fi, deleting apps, or putting your phone in Airplane Mode. This may prevent you from using certain features but will ultimately save battery power.
  • Keep your mobile devices charged. Be sure to have another way to charge your smartphone if the power goes out. A car charger or back-up battery pack can come in handy. If you have multiple devices to keep charged, consider a multi-port back-up battery pack.
  • Keep your mobile devices dry. Mobile phones can be a critical lifeline during a storm. To protect yours, store it in a water-resistant case, floating waterproof case or plastic bag.
  • Back up important information and protect vital documents. Back up insurance papers, medical information and the like to the cloud storage or your computer. With cloud storage, you can access your data from any connected device.
  • Have a family communications plan. Choose someone out of the area as a central contact in case your family is separated. Most importantly, practice your emergency plan in advance.
  • Store emergency contacts in your mobile phone. Numbers should include the police department, fire station, hospital, and family members.
  • Forward your home number to your mobile number in the event of an evacuation. Because call forwarding is based out of the telephone central office, you will get calls from your landline phone even if your local telephone service is down. If the central office is not operational, services like voicemail and call forwarding may be useful.
  • Track the storm on your mobile device. If you lose power at your home during a storm, you can use your mobile device to access local weather reports.